Maxwell's Gourmet Privacy Policy (back to Club main page)

Maxwell's Gourmet does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require visitors to register or provide information to us in order to view our site. We use the email address you supply for the purpose of providing the services you have requested. If you specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, Maxwell's Gourmet may also contact you via email from time to time. Under no circumstances will we use this information for anything not described in this privacy policy.

If you shop with us via our website we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Maxwell's Gourmet news or to send you our latest catalog. If you would rather not receive marketing emails from us, please opt-out by emailing Maxwell's Gourmet at info@maxwellsgourmet.com with your request.

Our website also enables the creation of live assistance. For this reason, any user of the site may disclose other personally identifiable information to the second party with whom they are chatting. This personally identifiable information is only used to help facilitate the customer service representative in assisting with the inquiries they receive.

From time to time, our site may also be conducting questionnaires and surveys. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.

Maxwell's Gourmet takes your privacy and security seriously, for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.