Frequently Asked Questions

This FAQ has been prepared to answer questions you may have about Maxwell's Gourmet. The questions have been grouped to provide you with quick access to the most relevant information. If this section doesn't provide the information you are looking for, click here and email us with your questions.

General

When and where was Maxwell's established?
The story of Maxwell’s began with a hard-working family who had a love for gourmet snacks. In 1993, Don Kempf collaborated with friends and family to develop an upscale nut company that carried only the finest, jumbo nuts in a classic package.

Maxwell’s started off with the intentions of selling only the finest, crunchiest nuts, but after using another company’s products, they realized that the only way to guarantee their customers top quality every time, was to do it themselves. By 1994, Maxwell’s invested in a new facility and equipment and they became a manufacturer. Since, Maxwell’s has re-invented their extraordinary peanut and has expanded their product line to pecans, cashews, chocolates and brittles, all the while keeping it a family owned and operated company.

What makes Maxwell's unique?
At first glance, Maxwell’s stands out above their competitors just by packaging alone. With a classic, marbleized tin, any Maxwell’s product will fit comfortably in any setting, from an executive’s desk to a family’s coffee table. All of our products are made with the finest, largest nuts and ingredients ranging from imported European chocolates to speciality flavorings. What you find inside is what makes Maxwell’s truly extraordinary.

Can you ship to different states and countries?
Yes! We ship throughout the United States and have previously shipped to Germany, France, England, Mexico, Japan, the Caribbean and Canada, just to name a few.

Services

What customization services does Maxwell's provide?
Not only do we believe Maxwell’s products are extraordinary, but our customer service shines as well. Maxwell’s prides itself on customizing our services & products to meet the needs of our clients. Every company has a different need than another, so why make general policies for all our clients? We take the time to get to know you and help you with what bests fits your needs. Call us anytime and we will be there to help you!

What are your shipping terms?
Our rates are very comparable, depending on your needs and your budget. When you place your order, just let us know how we can customize it to your needs, and we'll offer several options.

Products

I still have questions!
If you want to find out more about us, ask other questions or schedule a more in-depth consultation, please contact our Information Desk at info@maxwellsgourmet.com.